• WHO & WHERE ARE YOUR PRODUCTS MADE?

Our products are designed and handmade by a one-girl-band (me) in the beautiful hills of Roleystone Perth, Western Australia.

• DO WE ACCEPT RETURNS?

If your product arrives faulty or damaged, please contact us witin 7 days of receiving your order. We will assess the situation and work with you to find a resolution. We do not accept returns for change-of-mind purchases. Due to hygiene reasons, there are not returns on earrings for change of mind purchases.

For more information please refer to our Return and Refund Policy

• WHAT IF MY ORDER IS LOST OR DELAYED IN DELIVERY?

All parcels are sent via Australia Post with tracking. Once your order is dispatched you will receive a confirmation email with the tracking number. Once the parcel has been lodged we cannot take responsibility for the transit times. If in the event that your parcel has been incorrectly delivered or has missed its expected delivery date, please email me at hello@wildflowerglass.com.au.

• HOW DO I KEEP MY GLASS CLEAN & SHINY?

When the need arises to clean your beautiful purchase, simply wipe with a damp (not wet) microfibre cloth. DO NOT use glass cleaning products on your glass as this may cause discolouration with your patina. Then if you would like to keep the shine, use either a carnauba or bees wax, rub on with a microfibre cloth, let it dry, then buff off with another cloth.